Refund policy

Returns, exchanges and replacements

Everything's printed to order. There's no warehouse and no rack of spares, so please check the size chart before you buy. Measure twice, order once. We're not ASOS.

If it doesn't fit

We don't have to do size swaps. We usually do anyway.

It's at our discretion, and mostly it comes down to how you ask. Polite and reasonable gets you a long way. Rude and unreasonable gets you this paragraph.

  1. Within 14 days of delivery, use the contact form and pick "It doesn't fit". Tell us your order number and the size you're after. Same design, different size.
  2. Wait for us to say yes before you post anything.
  3. Send it back unworn and unwashed to PO Box 777, Nightcliff NT 0814, and send us the Australia Post tracking number.
  4. We'll invoice you for postage on the replacement. Once that's paid, the new one goes out.

You cover postage both ways. No refunds for change of mind.

If we stuffed it up

Damaged, misprinted or the wrong item is a different story. That's on us, and we'll replace or refund it. Doesn't matter how grumpy you are about it.

Use the contact form and pick "Something's wrong with my order". Ideally do it within 14 days of delivery, while it's fresh. We'll email you back, and you reply with a clear photo, your order number and a quick note on what went wrong.

Please don't send anything back unless we ask. If we do, we'll cover the return postage.

Colour and print variations

Screens vary, so colours can look slightly different in person. Small differences in colour, print tone or placement (±2 cm) aren't faults.

All our tees are solid cotton. No heather, marle or other blended mystery fabrics.

Not covered

  • Change of mind
  • Normal wear and tear, or washing damage (follow the care instructions)
  • Slight colour or print variation, as above

Shipping hiccups

  • Running late: if it's well past Australia Post's estimate (7+ business days), use the contact form and we'll chase it up.
  • Lost in transit: if Australia Post confirms it's lost, we'll replace it.
  • Wrong address: if it comes back because the address was wrong or incomplete, we can resend once you cover the postage.

Sale items and gifts

Same rules. Faulty, we'll fix it. Change of mind, we won't.

Nothing here limits your rights under Australian Consumer Law.